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Privacy Policy

Last update: 15.05.2026

This Privacy Policy describes how AWARTECH EU (hereinafter – the Company, or we) collects, uses, and protects your personal data when you visit or make a purchase on the website https://www.awartech.eu/ (hereinafter – the Site).
By registering on the Site or placing an order, you entrust us with your data and agree to its processing in accordance with this Policy and the Terms of Purchase within the specified scope and purposes.

1. General Information

We respect your privacy, and the security of your personal data is our priority. We employ organizational and technical measures to ensure that data processing complies with the General Data Protection Regulation (GDPR) and local legislation.

Legal grounds for processing personal data:

  • Your consent;
  • Conclusion and execution of a contract (order);
  • Compliance with legal obligations applicable to the Company;
  • Our legitimate interests (e.g., fraud prevention).

2. What Data is Collected and Processed?

We process data to administer the shopping process. Without this data, we cannot sell goods or provide services.

Mandatory information for a purchase:

  • First name and last name;
  • Email address: info@awartech.eu;
  • Delivery address;
  • Phone number.

Automatically collected information: When you visit the Site https://www.awartech.eu/, we automatically record information about your device (IP address, browser, time zone) and installed cookies.

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

  • Order fulfillment: Payment processing, organizing delivery, preparing invoices and confirmations.
  • Communication: Responding to questions and providing assistance during the shopping process.
  • Data accuracy: Updating information to ensure high-quality service.
  • Marketing: Providing offers, promotions, and discounts (only with your explicit consent).
  • Security: Screening orders for potential risk or fraud.

4. Data Sharing with Third Parties

We maintain strict confidentiality. We provide information to third parties only to the extent necessary to fulfill our obligations:

  • Payment services: Financial operations are handled by our payment partners. Data is transferred only for the execution of payments and the handling of complaints.
  • Delivery partners: Your data (name, address, phone) is transferred to courier services for the delivery of goods.
  • Professional advisors: Accountants, lawyers, and insurers for risk management and the defense of legal claims.
  • Law enforcement: In compliance with legal obligations or to defend our interests in legal claims.

All our data processors are required to ensure an appropriate level of security and confidentiality. Data is processed within the EU territory.

5. How Long Do We Store Data?

We do not store outdated or unnecessary information. Data is stored:

  • As long as necessary for order fulfillment or customer support;
  • For the duration specified by law (e.g., accounting laws regarding supporting documents);
  • As long as your consent is valid (e.g., for marketing purposes). After the expiration of the term, personal data is irreversibly destroyed.

6. Your Rights

In accordance with applicable laws, you have the following rights:

  • Right of access: To receive confirmation and information about what data we process.
  • Right to rectification: To request the correction of inaccurate data.
  • Right to erasure: To request the deletion of data ("right to be forgotten") if it is no longer needed for the purpose or if you withdraw consent.
  • Right to restrict processing: To limit how we use your data under certain circumstances.
  • Right to data portability: To receive your data in a structured and machine-readable format.
  • Right to object: To object to data processing for direct marketing purposes.

7. Contact Information

If you have any questions, wish to exercise your rights, or file a complaint, please contact us:

If the issue cannot be resolved through communication with us, you have the right to contact the Data State Inspectorate (Blaumaņa iela 11/13-11, Riga, LV-1011; info@dvi.gov.lv).

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