About the product

Command. Communicate. Coordinate.

The complete digital platform for airport incident and emergency response — fully aligned with ICAO Annex 14 and Airport Service Manual Part 7.

The challenge
Airports operate in high-risk environments where every second matters.

Emergency response is often slowed down by:

  • Fragmented communication systems
  • Manual coordination across departments
  • Lack of real-time situational awareness
  • Incomplete or inconsistent incident documentation
The solution
We transform airport emergency response into a single, unified platform.

Built as a technical implementation of ICAO Airport Service Manual Part 7, it enables:

  • Pre-planning before incidents
  • Real-time coordination during emergencies
  • Accurate documentation and analysis after events
  • All within one integrated system
20+ years experience

Designed for ICAO Compliance

AWARTECH is built in alignment with ICAO Annex 14 (Airport Services Manual, Part 7), supporting:

Command and control of emergency operations
Immediate and accurate information sharing
Coordinated response across
all stakeholders
Incident logging for investigation
and compliance
Main features

What Makes Awartech Effective

Real-Time Mass Communication

Broadcast alerts to all responders instantly

Centralised Incident Coordination

Manage response from a single platform

Accurate Data & Reduced Errors

Structured input reduces miscommunication

Crisis Room Collaboration

Virtual rooms with live updates and communication

Casualty Tracking & Response

Real-time medical and responder coordination

System components

One unified system. Full control.

ATC / Operator Interface

The primary control point for initiating and managing incidents in real time.

  • Trigger ICAO-based alert levels and notify all responders instantly
  • Monitor aircraft, vehicles, and personnel movement live
  • Send commands and updates via text and voice
  • Assign and adjust response tasks dynamically
  • View precise incident location and status
Administration Panel

A web-based control center for monitoring, coordination, and analysis.

  • Real-time dashboard of all ongoing and recent incidents
  • Device and system monitoring
  • Incident history and investigation tools
  • Configurable interface based on user roles
  • Full administrative control of the platform
Crisis Rooms

Automatically created virtual collaboration spaces for each incident.

  • Real-time chat (text + voice)
  • Shared incident data and updates
  • Live map with telemetry and responder tracking
  • Optional video feeds for enhanced situational awareness
Mobile Responders (Vehicles)

All-in-one communication and coordination platform for teams on the move.

Used by firefighters, emergency vehicles, airport support units

  • Receive alerts and updates instantly
  • Access live incident data and telemetry
  • Communicate with command and other responders
  • Track location and movement in real time
Fixed Response Stations

Station-based systems for monitoring and coordinating response activities.

Used by fire depots, medical facilities, coordination centers

  • Receive and acknowledge alerts
  • Monitor incident details and updates
  • Communicate with command center and field teams
Personnel Mobile App

Lightweight mobile access for all involved personnel.

Used by medical staff, first responders, support personnel

  • Instant notifications and alerts
  • Communication with response teams
  • Casualty tagging and tracking module
  • Access to incident updates on the go
Executable Devices (Ex-Devices)

Network-connected control devices that automate critical response actions.

Installed at fire stations, medical facilities, operational infrastructure

  • Automatically open garage gates for response vehicles
  • Activate sirens, alarms, and warning systems
  • Control lighting and other infrastructure
  • Operate radio or serial communication interfaces
UAV / Drone Integration (Optional)

Integrated autonomous drone support for real-time incident monitoring.

  • Dispatch drones directly from the AWARENET interface
  • Live video feed from optical or thermal cameras
  • Remote situational assessment without physical presence
  • Continuous aerial monitoring of incident scene
Virtual Server Cluster

High-performance backend infrastructure powering the entire system.

  • Distributed and redundant virtual servers
  • Load balancing for optimal performance
  • Scalable architecture for airports of any size
  • Database replication for high data reliability
  • Containerized (Docker-based) deployment for easy maintenance
System Architecture Benefits
  • High availability during critical operations
  • Fast deployment and integration
  • Secure and reliable data handling
  • Flexible scaling as operational needs grow
Request a demo
Ready to Improve Your Airport Emergency Response?

See AWARTECH in action and evaluate its fit for your operations.